How we help
Specialist advice about NHS Continuing Healthcare
Care Fees Q&A – one-to-one telephone advice to answer your questions
Getting Started – Applying for NHS Continuing Healthcare
Hospital Letter – get assessed properly before you’re discharged
NHS Continuing Healthcare Appeal – challenge the outcome of an assessment
Strategic Health Authority Appeal – taking your case further
Retrospective claims for NHS Continuing Care
Challenging the withdrawal of NHS Continuing Care funding
Practical e-guides
Download 100% practical advice today:
33 Top Tips For Elderly People In Hospital
How To Get The NHS To Pay For Care
Care fees Q&A – telephone advice
Book 30 minutes of solid, practical advice to answer your questions about care fees and/or NHS Continuing Healthcare.
If you have general questions about care fees and NHS Continuing Healthcare, book an advice slot with our specialist adviser, Angela Sherman. With one-to-one advice and answers to your questions you gain clarity about your care situation, you understand better where you stand on care fees, and you have a clearer way forward.
Getting Started – Applying for NHS Continuing Healthcare
Get your relative properly assessed for free fully-funded NHS care.
If your relative needs full-time care for health needs and has not been assessed at all for NHS Continuing Healthcare, our Getting Started service will help. If your relative has been assessed (but without your knowledge or consent) or has been assessed using the ‘Checklist’ only, we can help. Our practical guide, How To Get The NHS To Pay For Care will help. Alternatively, complete our Care Fees Enquiry Form.
Hospital Letter – Get assessed before you’re discharged
If you’re under pressure to get your elderly relative out of hospital, we can help.
If your relative is in hospital, you may be coming under pressure from the Discharge Team to get your relative out and into a care home – and yet the proper NHS Continuing Healthcare assessments may not have been done. We can help by drafting a strongly-worded letter for you to send to the hospital. It takes the pressure off you – and reminds the hospital of it legal duties.
NHS Continuing Healthcare Appeal
Now you have a specialist guide to take you through the local appeals process for NHS Continuing Healthcare.
If your relative has already had a full assessment for NHS Continuing Healthcare using the ‘Decision Support Tool’ (DST), but has been refused funding, we help you challenge this decision. We take you step-by-step through your appeal. Please complate our Care Fees Enquiry Form in the first instance and let us know what stage you’re at.
Strategic Health Authority Appeal
Guidance and support through the regional appeals process for NHS Continuing Healthcare.
If you’ve been through the local appeals process, but still been refused funding, your next step is the Strategic Health Authority. We help you put together your written and verbal case. Please complete our Care Fees Enquiry Form in the first instance.
Retrospective claims for NHS Continuing Care
If your relative has already died but was previously paying care fees to cover care for health needs, we help you (or your solicitor) apply retrospectively for a refund of those fees.
If your relative is still alive and in full-time care, you may also be able to claim back care fees already paid.
Get your claim in quickly. The deadline for claims relating to care from 01/04/04 to 31/03/11 is now 30th September 2012.
Complete our Care Fees Enquiry Form first, and we’ll contact you to confirm how we can help. Thank you.
Challenging the withdrawal of NHS Continuing Care
If your relative previously received NHS Continuing Healthcare and this has recently been reviewed, you may be told that this funding has been withdrawn.
If your relative still has health needs, the NHS could be acting illegally by withdrawing funding. If you believe this to be the case and you want to challenge the decision, we can help. Call Angela Sherman on +44 (0)1908 582231 or email us today.
